Wednesday, 25 March 2009

Healthcare workers beware

The number one priority for every NHS organisation must be on providing excellent care for patients.

Organisational changes, financial pressures and government-imposed targets must not distract management away from this.

If you are being harassed by some Clipboard Queen or Management Bozo remember the sad story of Mid Staffordshire...

And the universal condemnation for their success and how they achieved this.

'There is something very wrong when trusts are achieving foundation status by putting the health of their budgets over the care of their patients.' Peter Carter, general secretary of the Royal College of Nursing

1 comment:

Alexandra Craw said...

I agree that there are way too many managers but what I have noticed is that every time clinicians refuse to carry out a simple task the Trust creates another level of managers and admin staff. We admin staff go out of our way to make things as simple as possible for the clinical staff. For example, computerisation is a fact of life today and someone has to input all that information in but we can only do it with information received from the clinical staff. At work I created a register that takes the clinicians less than 30 seconds a day to complete in order for me to input data onto the computerised system which can take me about an hour. However they don't complete the register and I don't go around harrassing them to do it. Consequently, after a few months they get harassed by an upper manager about why their stats are showing up so low on the computer system. Of course they question me at first and I just say I wasn't given the information and show them the register which they accept. In fact, I get the impression that the clinicians want me reminding (harrassing) them. The point I am making is that clinicians also need to take responsibility. Furthermore clinicians spend an inordinate amount of time telling us admin how to do our job instead of leaving us to get on with it ourselves which would then leave them with more time to do their own jobs.